Seriously Fun, 5K Obstacle Run!
Most questions can be answered in our FAQ page or with the following info, however if you still have questions you may email us by filling out the form below.
Making Changes: Transfers, Wave Time, Event Location & Deferments
Information and links to making online changes to your registration can be found on the FAQ page. Transfers (someone else taking your place at the run) and Wave Time changes can also be made the day of the event at the venue and the specifics for doing so are also found on the FAQ page.
Mud Factor adheres to a strict NO REFUNDS under any circumstances policy. All options for making changes to your registration are listed above.
Can't find your confirmation email?
Check the spam, junk, or promotions folders of your email program by using it's search feature for Mud Factor or info@MudFactor.com.
Resend your confirmation by selecting your event and entering the email address you used for your registration purchase HERE.
A Note about TEAM Names
Creating a team name is just for fun and is simply a way for you to organize your friends, family, and co-workers to join you at the run using online social media, email, office flyers, etc. Team names have no actual bearing at registration, as each person will pick up their bib individually by their last name on event day. We ask that you limit requests for changes to team names, participant rosters, etc. when possible, as we get a large influx of change and roster update requests that technically are not necessary.
That stated, our event MC interacts and has a lot of fun with those that create teams on event day. We encourage team creation, making unique themed t-shirts, fun costumes, signs and more. This is your event. Make it Fun!
All announced 2022 events are currently scheduled to run as planned. Mud Factor will follow local jurisdiction guidelines in order to safely host events at each respective location. Due to varying requirements that are constantly changing, we will update each events online "info packet" the week of the event with current health and safety requirements.
REMINDER: All postponed events related to Covid-19 have been successfully completed in 2021, and all 2022 dates require new registration. If you completed and paid for a deferment for a past event, your emailed registration voucher code is valid until redeemed at any current or future event. An unused registration does not carry over to a future event unless an online deferment was completed and paid for prior to registration closing for your original event date. See the FAQ page for more information. No credits or refunds are offered for unused event registration.
If you need a 2022 confirmation email resent, get started HERE