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FAQ

FAQ

Registration | Event Day | Obstacles | Teams | Deadlines | Merchandise | MF Rules! | Most FAQ’d Up

Registration FAQ

What is Mud Factor’s REFUND POLICY?

Can I register by e-mail or by calling?

What is included with my Registration?

Can I purchase a Mud Factor T-Shirt after Registration if I did not purchase one when I signed up?

Can we register as a Team?

Does creating or joining a Team guarantee we will all run in the same wave time?

Can I change my wave time after I have registered?

Are costumes allowed?

Is there an Age Limit?

How do I TRANSFER MY REGISTRATION?

How do I defer my registration?

How do I fix an error on my registration?

Does Mud Factor ever have to change venues?

Can I register Onsite on the day of the Mud Factor Event?

Are Spectators Free?

Event Day FAQ

How early should I arrive on the Event Day?

How much is Parking?

What proof do I need to Check-In at the event?

Can I Check-In for my friend/family member at the event?

Where can I find/download the required Participant Waiver?

Is there a place to safely store my personal items?

What do I do if I hurt myself?

What happens if there is severe weather on Event Day?

Can I run barefoot in the Mud?

Can I bring my pet(s)?

Obstacles FAQ

How difficult are the obstacles?

What if I am not in great shape?

What if I can’t do a particular obstacle?

What are the consequences of getting caught cheating?

What safety precautions does Mud Factor take?

What are the Mud Factor Obstacles I will encounter?

Teams FAQ

How do I create a team?

How many team members can be on a single team?

When I join a team, do I automatically get to run in the same wave time?

Do I have to join a team to participant in Mud Factor?

If the wave time my team signed up for is "Sold Out", can I still run with them?

How do I sign in to make changes to my team information?

How can I change my team's name?

How do I change my team's password?

Deadlines

What are your fees & deadlines for Wave Time Changes, Transfers and Deferments?

What are your fees & deadlines for Fixing Errors on registrations?

MF Rules!

What is Mud Factor’s REFUND POLICY?

What happens if there is severe weather on Event Day?

Is there an Age Limit?

What proof do I need to Check-In at the event?

Can I Check-In for my friend/family member at the event?

Can I run barefoot in the Mud?

What if I can’t do a particular obstacle?

What are the consequences of getting caught cheating?

Most FAQ'd Up

Are Spectators Free?

Can I bring my pet(s)?

Can I purchase a Mud Factor T-Shirt after Registration if I did not purchase one when I signed up?

Can we register as a Team?

How many team members can be on a single team?

What are the Mud Factor Obstacles I will encounter?

Where can I find/download the required Participant Waiver?

Is there a place to safely store my personal items?

How do I fix an error on my registration?

How do I make changes to my team information?

Merchandise

Where do I pick up my pre-ordered merchandise?

Can I pick up my pre-order if I don’t have my ID?

Is there more merchandise than just the pre-order options?

Can I pick up someone else’s merchandise for them?

I forgot to pick-up my purchase at the event, can I still get it?

Where do I pick up the Bandana and Skully Tattoo that comes with my registration?

I received the wrong size; can I exchange or return my shirt?

If I transfer or defer my registration can I still pick up my shirt?